DELIVERY SERVICE
In order to keep our Earth Green and Clean, we deliver straight to your door! By cutting out the middle man in-between, our delivery service offers an already optimised fuel-efficiency (Because we are all for the Environment!). This keeps our carbon footprint to a minimum and reduces any additional packaging materials. Don't forget, our already packaged products are all recycled and recyclable! For an additional and small delivery cost, our planet has never been happier!
We are based in Melbourne and can only currently deliver to limited areas. If you are located outside of the local delivery areas we are still able to ship to you, just see below SHIPPING COSTS for further details. For local delivery a small cost will apply, simply select your local council area in at the checkout.
LOCAL DELIVERY AREAS
City of Port Phillip $6AUD
City of Yarra $8AUD
City of Bayside $4AUD
City of Kingston $4AUD
City of Stonnington $8AUD
City of Glen Eira $6AUD
City of Monash $8AUD
City of Casey $8AUD
City of Frankston $8AUD
City of Greater Dandenong $8AUD
SHIPPING COSTS
We currently offer free shipping for purchases over $150AUD* just remember to enter the promo code FREESHIPPING in at checkout in order to apply. *NOTE: Freight to WA has increased dramatically therefore ALL orders to Western Australia will cost $20 no matter what the size. For all other shipping within Australia and outside of our local delivery service locations, this will cost $20AUD.
RECEIVING YOUR ORDER
Our aim is to dispatch your order within 3-5 business days of it being received, as long as the item is in stock. If you have a particular date by which you must receive your order, it is always best to let us know by email or phone. If by chance we are out of stock of an item or expect a delay in dispatch of more than a few days, we will email or call to notify you of the expected delay and let you know when we expect the item to be available again. In this case, your order will be dispatched no more than 10 working days.
COLLECTING IN PERSON
You are always welcome to come to our shop and collect your order in person; have a look around while you are here and talk to us face-to-face about how our products and services can help.
If you can't make it during business hours, collection outside of opening hours can sometimes be negotiated to find a time more suitable for you. For any collections, our address is located at the bottom of your order confirmation email for your convenience.
Opening hours: Monday-Friday 9am-5pm and Saturday 10am-3pm. Closed Sundays and Public Holidays.
TRACKING YOUR ORDER
Want to track your order OR unsure where your order is? Simply, contact us and we can help you track it down!
FURTHER INFORMATION
If you have any questions, concerns or feedback about our delivery & shipping services, please contact us.